Shipping & Returns

We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, you may return it under the following conditions:

1. Return Period

You may return your item within 14 days from the date you receive your order.

2. Conditions for Returns

Returned items must be:

• Unused and unworn

• In their original condition

• With original packaging and labels

We reserve the right to refuse returns that do not meet these conditions.

3. Return Process

To request a return, please contact us at: hello@omua.es

Include:

• Your order number

• The item(s) you wish to return

• The reason for the return

Once approved, we will send you the return instructions.

4. Return Shipping Costs

Return shipping costs are the responsibility of the customer, unless the return is due to a defective or incorrect item.

5. Refunds

Once we receive and inspect your return, we will notify you by email.
If approved, your refund will be processed within 7–14 business days using the original payment method.

6. Exchanges

If you wish to exchange an item for another size or color, please contact us at hello@omua.es and we will assist you.